Support and Frequently Aked Questions...

Support

Need live support? You can chat with us on Discord: Discord Support
You can also contact us on Facebook, Twitter or email.

Spartan Firefight - FAQ

Q. How do I get a player #ID?
A. In order to get your unique player #ID, you must connect your game to Google Play Games (Android) or GameCenter (iOS) once. Go in Settings (top right gear button), then click on "Connect" under "Google Play/GameCenter" the follow the instructions. The game will reboot after the operation.

Q. Where can I find my player #ID?
A. The player #ID can be found in the Progression menu under your username (by clicking on your profile card on the top left of the main menu), it looks like this: #000-123456.

Q. How to play against a friend?
A. Actually you can only challenge your friends in a dedicated score attack mode called "Versus". In order to create a challenge, you must add your friend to you Rivals list in the Leaderboards menu. Click on "Search Player", then enter your friend's #ID (ex. 000-123456 without the # symbol) then click Search. The game will display the rank and score of your friend, click on it to display his full profile. Under his stats you'll see two buttons "Add rival" and "Versus". Click on "Add rival" first, to add this player to your Rivals list. Now, you'll be able to find this player anytime in your Rivals list and to create challenges for this player by clicking the "Versus" button.

Q. Why can't I find my friend with the Search Player function?
A. First, check that the player #ID you've entered is correct, don't put the # symbol (ex. 000-123456). If you've correctly entered the player #ID but you still get an error message like "No record found", it's because the player you're looking for has not registered any score into the leaderboard yet. Ask your friend to play a Ranked game first to join the leaderboard and then try again.

Q. When are the items in the shop updated?
A. The items in the shop are updated every day along with the daily challenges. If you can't find the item you're looking for, check the next day and you might be lucky.

Q. How can I restore my data?
A. This game use a cloud save system that is updated each time you play a game when you are connected to internet. In order to get your savefile updated to the cloud, you need to connect your game to Google Play Games/GameCenter into the game settings. You will get a player #ID that will be used to save and restore your data. To recover your data, just connect your game to the same Google Play Games/GameCenter account and the game will download your last savefile from the cloud.